Shipping policy
Shipping Policy
Thank you for choosing ORA Outlet for your shopping! We strive to process all orders as quickly as possible. Please read our shipping policy below carefully.
1. Order Processing
Orders are generally processed within 4 business days of receiving your payment. Orders placed over the weekend or on public holidays will be processed the next business day.
2. Shipping Methods and Times
We offer the following options for shipping your orders:
• Standard: Estimated delivery between 2 and 6 business days.
Times are estimates and may vary depending on transport conditions or unforeseen events. We cannot guarantee a specific delivery date.
3. Shipping Areas
We currently ship to the following areas:
• International
4. Shipping Costs
Shipping costs vary depending on the shipping method chosen, the weight and size of your order. You can view the shipping costs before finalizing your purchase, during checkout.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your delivery at any time via the link provided in this email.
6. Returns and Exchanges
Please see our Returns and Exchanges Policy for more information on how to return or exchange products.
7. Delivery Issues
If your package is damaged or lost in transit, please contact us immediately at contact@ora-outlet.com . We will work with our shipping partner to resolve the issue as soon as possible.
8. Incorrect Addresses
We cannot be held responsible for errors in the shipping address you have provided. Please check the information carefully before submitting your order. If you notice an error after submission, please contact us promptly so we can correct the address before shipping.
9. Taxes and Customs
Orders shipped outside of France may be subject to customs duties or additional taxes depending on local laws. These charges are the responsibility of the customer and are not covered by ORA Outlet. Please check with your local customs office for more information.
10. Questions
If you have any questions regarding our shipping policy, please feel free to contact us at contact@ora-outlet.com.
Thank you for choosing ORA Outlet for your shopping! We strive to process all orders as quickly as possible. Please read our shipping policy below carefully.
1. Order Processing
Orders are generally processed within 4 business days of receiving your payment. Orders placed over the weekend or on public holidays will be processed the next business day.
2. Shipping Methods and Times
We offer the following options for shipping your orders:
• Standard: Estimated delivery between 2 and 6 business days.
Times are estimates and may vary depending on transport conditions or unforeseen events. We cannot guarantee a specific delivery date.
3. Shipping Areas
We currently ship to the following areas:
• International
4. Shipping Costs
Shipping costs vary depending on the shipping method chosen, the weight and size of your order. You can view the shipping costs before finalizing your purchase, during checkout.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your delivery at any time via the link provided in this email.
6. Returns and Exchanges
Please see our Returns and Exchanges Policy for more information on how to return or exchange products.
7. Delivery Issues
If your package is damaged or lost in transit, please contact us immediately at contact@ora-outlet.com . We will work with our shipping partner to resolve the issue as soon as possible.
8. Incorrect Addresses
We cannot be held responsible for errors in the shipping address you have provided. Please check the information carefully before submitting your order. If you notice an error after submission, please contact us promptly so we can correct the address before shipping.
9. Taxes and Customs
Orders shipped outside of France may be subject to customs duties or additional taxes depending on local laws. These charges are the responsibility of the customer and are not covered by ORA Outlet. Please check with your local customs office for more information.
10. Questions
If you have any questions regarding our shipping policy, please feel free to contact us at contact@ora-outlet.com.